Returns and exchanges

RETURNS / EXCHANGES
SHIPPING POLICY
WARRANTY / REPAIR
HEROES DISCOUNT
GENERAL FAQ
RETURNS / EXCHANGES
SHIPPING POLICY
PRO PROGRAM
WARRANTY / REPAIR
GENERAL FAQ

RETURNs AND EXCHANGEs

U.S. ONLINE Returns

TO QUALIFY FOR A RETURN OR EXCHANGE, ITEMS PURCHASED MUST:

  • Have been purchased from beyondclothing.com or BEYOND HQ.
  • Not be labeled as a clearance item. (Items on markdown qualify for returns, clearance items will be clearly identified on product pages.)
  • Be submitted for return or exchange within 30 days of receiving.
  • Be clean, unused, and undamaged.
  • Include original hang tags.
  • Include any gifts that came with the order.

If you notice within 14 days of purchase that your gear has dropped in price, contact us with your order details and we will refund you the difference.

Orders that arrive with factory defects may be refunded within 60 days of delivery.

Customers are responsible for their products until they are delivered to us for return or exchange. (We recommend getting tracking and insurance on your shipment.)

START U.S. RETURN/EXCHANGE

International RETURNS (Canada)

TO QUALIFY FOR A RETURN OR EXCHANGE, ITEMS PURCHASED MUST:

  • Have been purchased from beyondclothing.com or BEYOND HQ.
  • Not be labeled as a clearance item. (Items on markdown qualify for returns, clearance items will be clearly identified on product pages.)
  • Be submitted for return or exchange within 30 days of receiving.
  • Be clean, unused, and undamaged.
  • Include original hang tags.
  • Include any gifts that came with the order.

If you notice within 14 days of purchase that your gear has dropped in price, contact us with your order details and we will refund you the difference.

Orders that arrive with factory defects may be refunded within 60 days of delivery.

Customers are responsible for their products until they are delivered to us for return or exchange. (We recommend getting tracking and insurance on your shipment.)

Note: International customers are responsible for paying the cost of return shipping.

Value is required
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Thank you! Your return request has been submitted. We will reach out with furthur instructions and next steps within 48 hours.

MISSION/UNIT RETURNS

Use the Below Form:

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Value is required
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Value is required
Value is required
Thank you! Your return request has been submitted. We will reach out with furthur instructions and next steps within 48 hours.