Returns and exchanges
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U.S. RETURNS
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CANADA RETURNS
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MISSION/UNIT RETURNS
U.S. ONLINE Returns
TO QUALIFY FOR A RETURN OR EXCHANGE, AN ORDER MUST:
- Have been purchased from beyondclothing.com or BEYOND HQ.
- Not have been purchased as a clearance item.
- Be submitted for return or exchange within 30 days of receiving.
- Be clean, unused, and undamaged.
- Include original hang tags.
- Include any gifts that came with the order.
If you notice within 14 days of purchase that your gear has dropped in price, contact us with your order details and we will refund you the difference.
Orders that arrive with factory defects may be refunded within 60 days of delivery.
Customers are responsible for their products until they are delivered to us for return or exchange. (We recommend getting tracking and insurance on your shipment.)
International RETURNS (Canada)
TO QUALIFY FOR A RETURN OR EXCHANGE, AN ORDER MUST:
- Have been purchased from beyondclothing.com or BEYOND HQ.
- Not have been purchased as a clearance item.
- Be submitted for return or exchange within 30 days of receiving.
- Be clean, unused, and undamaged.
- Include original hang tags.
- Include any gifts that came with the order.
If you notice within 14 days of purchase that your gear has dropped in price, contact us with your order details and we will refund you the difference.
Orders that arrive with factory defects may be refunded within 60 days of delivery.
Customers are responsible for their products until they are delivered to us for return or exchange. (We recommend getting tracking and insurance on your shipment.)
Note: International customers are responsible for paying the cost of return shipping.