Returns and exchanges

RETURNs AND EXCHANGEs

TO QUALIFY FOR A RETURN OR EXCHANGE, ITEMS PURCHASED MUST:

  • Have been purchased from beyondclothing.com or BEYOND HQ.
  • Not be labeled as a clearance item. (Items on markdown qualify for returns, clearance items will be clearly identified on product pages. Outlet is not clearance.)
  • Be submitted for return or exchange within 30 days of receiving.
  • Be clean, unused, and undamaged.
  • Include original hang tags.
  • Include any gifts that came with the order.
  • Other items marked “Final Sale” and/or promotional items (e.g., free gifts-with-purchase, buy-one-get-one-free items, etc.) may not be returned.

If you notice within 14 days of purchase that your gear has dropped in price, contact us with your order details and we will refund you the difference. Excluding items marked “Final Sale” and/or promotional items (e.g., free gifts-with-purchase, buy-one-get-one-free items, etc.)

Orders that arrive with factory defects may be refunded within 30 days of delivery.

Customers are responsible for their products until they are delivered to us for return or exchange. (We recommend getting tracking and insurance on your shipment.)

Note: International customers are responsible for paying the cost of return shipping.