FAQs

Frequently Asked Questions

IS COVID-19 CHANGING ANYTHING FOR ME AT BEYOND?

Online shopping is continuing as normal. To ensure health and safety at the BEYOND HQ, many team members are working remotely; as result, customer visits are by appointment only, and warranty repairs, servicing, returns, and exchanges are subject to delays. To learn more, click here.

WHEN/WHERE CAN I VISIT YOUR STORE?

BEYOND’S HQ, the Acropolis, is located at 6363 6th Ave S Seattle, WA 98108. For health and safety reasons, we are currently open to visitors only by appointment. To schedule a visit, click here.

WHEN WILL A PARTICULAR PRODUCT BE BACK IN STOCK?

On the product’s page, select the size and/or length you’re looking for. If it’s out of stock, a “NOTIFY ME WHEN AVAILABLE” button will appear. Click the button to sign up for an email notification when your product is back in stock.

WHAT GEAR DO YOU RECOMMEND FOR MY FAVORITE OUTDOOR ACTIVITY?

Check out our System Builder Guide for info on building the perfect layering system for wherever you’re going and whatever you’ll be doing.

WHAT IS THE DIFFERENCE BETWEEN YOUR KYROS AND AXIOS LINES?

KYROS™ is our cutting-edge imported system, designed with professional-grade expeditionary technology from around the globe. AXIOS™ is our original system; every garment is Berry Compliant, which means everything down to the thread and zippers is made in the USA. KYROS and AXIOS are completely interchangeable, allowing you to craft a full system with layers from either one. To learn more about the Kyros and Axios systems click here.

WHAT DO YOU RECOMMEND FOR CLEANING MY BEYOND GEAR?

To keep your Beyond gear in its best condition, we recommend you hand wash or wash on gentle cycle with cold water only. Let air dry. Refrain from exposing to any kind of heat or fabric softener when cleaning.

DO YOU OFFER A DISCOUNT FOR MILITARY OR OTHER PROFESSIONAL ROLES?

BEYOND is proud to give back to our everyday heroes through our Pro Program. Active service members, Veterans, their families, government employees, medical workers, law enforcement, and first responders can all qualify for discounted pricing of 20% storewide. Click here to learn more

I NEED TO PLACE A UNIT ORDER. HOW DO I GO ABOUT THAT?

We have an entire team dedicated to answering this question! Please contact them at sales@beyondclothing.com and they’ll hit you back with a quote in no time.

IS BEYOND MADE IN THE USA?

Our original, Berry-Compliant system AXIOS™ is made entirely in the USA. Our newer system KYROS™ incorporates a variety of technology across the globe. To learn more, click here.

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