About Beyond: Guaranteed Fit
It's rare, but occasionally we miss a measurement or misread a preference. That's why we offer a "100% Right Fit Guarantee" for each piece of apparel we hand build. If you receive a custom garment from us and the fit or configuration isn't exactly how you'd like it, return it and we'll make the adjustments swiftly and accurately so you can focus on your next pursuit.
If you are one of the very few who need an adjustment, our Size Guarantee is simple:
We want you to be happy with your purchase. We will do everything in our power to make sure that your new Beyond garment fits very well. Please contact us within 14 days of receipt of the garment if you have any question that the garment may not fit properly.
If the garment must be returned for alteration, or another garment must be made please contact us before you ship. We cannot accept responsibility for loss or damage if we do not know it is coming.
We consider size returns a priority and will fix the problem as soon as possible so that you will have the perfect garment you expected.
Our product guarantee is simple:
Beyond's design & production team are incredibly proud of their quality therefore we offer the following:
Any defects in materials or workmanship are covered for the lifetime of the product. Product damaged through neglect or misuse will be repaired at a nominal charge.
No risk guarantee. If your new Beyond garment does not fit properly, please contact us toll free (800) 741-3369 (within 14 days of delivery), to let us know. A replacement with the proper changes will be sent right away.
Further information:
Quality has always been number one on our list. Even though our prices are sometimes half of competing companies we have strived to always have the highest quality garments possible. EVERY garment is made to order for you.
